Terms of service

This Rental Agreement ("Agreement") is entered into between ReadyBin ("Company," "we," "us," or "our") and the customer placing an order ("Customer," "you," or "your"). By placing an order with ReadyBin, you agree to the terms below.

1. Rental Period

Your rental period begins on your scheduled delivery date and includes 14 days of use as part of your base rental. Need more time? Additional weeks may be added at checkout for $49 per additional 7-day period. If you need to extend your rental after your ReadyBins have already been delivered, contact us at rentals@readybintx.com as soon as possible to arrange an extension, subject to availability.

2. Customer Responsibilities

You agree to use the rented bins and dollies (collectively, the "Equipment") only for their intended purpose of packing, moving, and storing household items. You are responsible for the Equipment from the time of delivery until it is picked up by ReadyBin. Please keep the Equipment in a safe, dry, and accessible location, and do not sublet, resell, or transfer the Equipment to any third party.

3. Damage and Loss

You are responsible for returning all Equipment in the condition it was provided, normal wear and tear excepted. If any Equipment is lost, stolen, or damaged beyond normal wear and tear, the following fees will apply and may be charged to the payment method on file:

  • Missing or damaged bin: $20 each
  • Missing or damaged dolly: $75 each

4. Late Returns

If your Equipment is not ready for pickup by the end of your scheduled rental period (including any paid extensions), a late fee of $25 per day will apply until the Equipment is returned or picked up.

5. Delivery and Pickup

ReadyBin will deliver and pick up your Equipment at the address(es) provided at checkout. Please ensure someone is available to receive the delivery and that the Equipment is accessible for pickup at the scheduled time. If we are unable to complete a scheduled delivery or pickup due to access issues, incorrect address information, or a missed appointment on your end, a $25 return-trip fee will apply for each additional attempt.

6. Cleaning

Equipment should be returned free of food debris, liquids, pests, or other contamination. If Equipment requires excessive cleaning upon return, a cleaning fee of up to $50 may be charged.

7. Limitation of Liability

ReadyBin is not responsible for damage to items packed within the Equipment, loss of personal property, or any indirect, incidental, or consequential damages arising from use of the Equipment. Our total liability under this Agreement is limited to the amount you paid for your rental.

8. Cancellation Policy

  • Cancellations made more than 48 hours before your scheduled delivery: full refund, no fee.
  • Cancellations made 24-48 hours before your scheduled delivery: $25 cancellation fee.
  • Cancellations made less than 24 hours before your scheduled delivery, or after delivery has occurred: 50% of your total rental fee will be charged.

9. Payment Authorization

By placing an order, you authorize ReadyBin to retain your payment method on file for up to 90 days following your rental period, and to charge that payment method for any applicable fees described in this Agreement, including but not limited to late fees, damage or loss fees, cleaning fees, return-trip fees, and cancellation fees.

By completing checkout, you acknowledge that you have read, understood, and agree to be bound by this Rental Agreement.